Is there a maximum bet?
We limit bets on our roulette game mode to 100,000. We have no maximum bet amount on our match betting and Killstreak game modes.
How much rake do you take?
We take a 5% rake off of your winnings on the Killstreak and Match betting games. On roulette we don't take any rake.
What are you doing to ensure the fairness of your games?
We have built our games to be 100% fair and untamparable, and in such a manner that you can verify the results of every round for yourself. For a full explanation of how this all works please visit our Provably Fair page.
How do I make a deposit / withdraw my winnings?
You can transfer credits to and from us from the CS:Agora marketplace through https://csagora.com. You can convert between skins and credits on the market there.
How can I get further support?
If you have any further questions, comments or concerns send us an e-mail at support@csgotopaz.com and we'll get back to you within 24 hours.
Responsible gambling
We find it important that you have fun while playing on our site and that you are aware of your own actions. Remember to set limits for yourself and never bet more than you can afford to lose. If you feel like you cannot control your own betting actions you can open a ticket at support@csgotopaz.com and we will put restrictions on your account. If you've made major losses and are having any dark thoughts, you can always reach free, 24/7 hotlines for assistance at the following numbers:

  • 1-800-273-8255 (US)
  • 8457 90 90 90 (UK)
  • 13-11-14 (Australia)

You can also always dial your country's emergency number.